WHY DOES THE PROGRAM ON THE WASHING MACHINE STALLS

“What should I do if the programs in my washing machine go off?” – is often heard by appliance repair service operators in San Diego County when customers contact us. There is no single answer to this question: in our experience, the washing machine can malfunction for a variety of reasons. From improper operating conditions to serious breakdowns. In this article, we will try to figure out when you can fix the situation yourself, and when – you need the help of a master.

When it is possible to cope independently

The washing machine can hang for a number of reasons. Errors in installation and operation can lead to this, in particular:

Incorrect installation of the washing machine, so the water leaves the tank by gravity. Because the drain hose is located too low, the water flows by gravity into the drain. The machine is forced to constantly refill the water, so the washing lasts indefinitely, and the washing machine does not go to the rinse. To solve the problem, you need to raise the hose to a level above the tank. Detailed instructions on how to install the washing machine are in the instruction manual for your appliances.

A clog in the drain filter. The drain filter gets clogged over time with lint, threads, and other debris from things. Water can not drain properly from the machine because of the clog and the washing machine “hangs” at the moment when you need to drain the water. To normalize the operation of the machine, it is necessary to clean the drain filter.

A clog in the sewer. Similar to the filter, a clog in the drain prevents the normal drainage of water, and the machine begins to hang at the moment when it needs to drain the water used for washing. You need to disconnect the drain hose from the sewer and drop the free end into the bathtub or toilet: if the error has disappeared, and the water goes freely – it is in the clogged sewer. Need to clean it: yourself or by calling a plumber.

One-time failure of the control board. Sometimes the control module can “hang”. To overload, it, disconnect the washing machine from the mains for 10-15 minutes. If after turning on the machine will start working normally, it was a one-time failure, and you have successfully coped with it. The machine can be used as usual.

Possible malfunctions requiring repair

If the advice above did not help, unfortunately, we are talking about a breakdown. According to the experience of appliance repair service technicians in San Diego County, the following malfunctions most often cause the washing machine to run out of programs.

Control module malfunction (on models with electronic control)
The electronic controller gives commands and processes signals from other parts of the washing machine, that is, controls the operation of the washing machine. Because power surges or moisture on the board are out of order some radio elements, burn out and oxidize the tracks. Sometimes the firmware is “broken” or the processor burns out.

Failure of a control module is the most common cause of a program failure.

The programmer (in an electromechanically controlled washing machine) malfunctions

The programmer, as well as the electronic controller, controls the operation of the washing machine, but only in electromechanical models. Quite often because of moisture, power surges or wear the contacts in the gallery burn out or stick, the synchronizer burns out, the reducer fails or the disc cams are mechanically damaged.

Drain Pump Faulty
It is probably clogged and blocked. Either the pump motor is burned out (in this case you can not hear the pump sound) or the impeller blades are broken because of a clog (you can hear the motor sound, but water flows slowly or does not go at all).

Clogged drainage system
The drain pipe, filter, pump, drain hose, or sewage pipe is blocked.

The heater element is defective
Most likely the heater has burned out or a breakdown has occurred in the housing. Most often, the cause of heater failure is scale. Because of it, the element loses its thermal conductivity and works “at a loss”, trying to heat water to the desired temperature. As a result, either the heating coil burns out, or the body burns through.

Broken temperature sensor
The sensor determines the temperature of water in the tank: based on its data, the heater turns on and off. If the machine does not receive data from the sensor, the program is disrupted.

Worn out motor brushes
In collector motors, the brushes are responsible for transferring voltage from the stator to the rotor. As the brushes shorten, the performance of the motor decreases, and the machine is unable to gain spin speed. If the breakdown is ignored, the rest of the brushes lose contact with the collector, and the washing machine stops spinning the drum at all.

The bearings are worn out.
Over time, the packing loses its tightness, water enters the bearings, and they begin to corrode. After some time they are destroyed, and the washing machine stops rotating the drum.

The inlet valve is out of order
In modern washing machines, the inlet valve has two sections: one opens to draw water for washing, and the other opens for rinsing. If the solenoid coil of the section responsible for drawing water on the rinse is burned out, the section won’t open, the machine can’t draw water for the rinse, and the program is thrown off.

If your washing machine has a program failure, and it takes a very long time to wash or does not work at all, trust the professionals to solve the problem. Call or book your service.

A master appliance repair service in San Diego County will come to your home, perform a complete diagnosis of your washing machine and find the reason why the failure occurs. With your consent, the repair will be done right away.

Contact us
(619) 719-5005
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